Delivery Information

NOTICE: Ongoing Industrial Action Related Delays 

Due to recent and ongoing Industrial Action by Royal Mail (CWU members) and unforeseen weather conditions, there may be delays in our customers receiving their scheduled deliveries on time.  DPD are also experiencing difficulties in meeting their delivery targets due to much higher volumes, due to the busy festive period and further exacerbate by Royal Mail's Industrial action.  We apologise to our customers in advance for these delays and the inconvenience this may cause.  

Royal Mail Updates :
https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update

DPD Updates :
https://www.dpd.co.uk/content/products_services/uk_issues.jsp
https://www.dpd.co.uk/content/products_services/service_updates.jsp
https://www.dpd.co.uk/content/about_dpd/delivery_schedule.jsp

Shipping: Festive Period 2022-2023

Our Sales & Customer Service department will be closed from 12 noon on  23/12/2022 to 03/01/2023.  All Support and Product enquiries will be addressed on our return.  Our last shipment date will be on Monday 19/12/2022, If Items are required before the festive break.  Internet orders received after 19/12/2022 will be shipped out on 03/01/2023. For all Installation requirements, our Technical Department will contact you in the New Year to schedule Installation dates. 

We would like to take this opportunity to thank all our Customers for their support over the last year and we would like to wish you all a Merry Christmas and a Happy and Prosperous New Year.
 

Standard Shipping

Our standard delivery is usually by Royal Mail First Class Recorded 1-5 working day service and ranges from £8.40 depending on the product. Please add your product to the Shopping Cart to calculate exact shipping. 

 

Next Day Delivery

You can also pay additionally for Next Working Day service (usually sent via DPD / FedEx or Royal Mail but in some instances can be other courier companies) for most items. 

NOTE: Some items are unavilable for this service, if the product is needed for next day, please contact us to find out.

 

International Shipping

Goods to EU countries are shipped via FedEx / DPD or DHL International post which takes approximately 2-5 working days to arrive. Goods to the rest of the world are also shipped via FedEx International post but can take between 5-10 working days to arrive.

 

Cut off time for standard delivery / international shipping is 12pm and for Next Working Day orders the cut off time is 3.30pm.

 

Please add your product to the Shopping Cart to calculate exact shipping.